The security of your personal information is our top priority. Learn how ix bet collects, uses, and protects your data.
Ix bet (ixbet.run) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure. By using ix bet's services, you agree to this Privacy Policy.
In simple terms: We never sell your data, never share it with third parties without authorization, and always comply with international data protection standards.
We collect various types of information when you register and use our services on the ix bet platform. The main categories of data collected are listed below.
Identity Verification Information: As part of the KYC process, we collect copies of national ID cards, passports, or driving licenses. This is mandatory to prevent underage access and to comply with anti-money laundering requirements.
Financial Information: We store your payment method details (Mobile Pay, Nagad, Rocket number, or bank account) for deposits and withdrawals. Full financial details are never stored directly on our servers — all transactions are processed through an encrypted payment gateway.
Ix bet collects information through a variety of methods, always with the goal of improving your experience.
Ix bet will never ask for your password or full payment number over the phone or by email. If you receive such a request, contact support immediately.
Ix bet uses your information only for specific, legitimate purposes. The primary use cases are outlined below.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, Email, Mobile | Contractual Obligations |
| Payment Processing | Payment details, KYC documents | Contractual Obligations |
| Identity Verification | NID / Passport, date of birth | Legal Obligations |
| Fraud & Money Laundering Prevention | Transaction history, IP information | Legal Obligations |
| Service Improvement & Personalization | Browsing behavior, preferences | Legitimate Interest |
| Marketing & Promotions | Email, mobile, preferences | Consent |
| Customer Support | Contact details, history | Contractual Obligations |
If you no longer wish to receive marketing emails or SMS, you can opt out at any time from your account settings or by emailing support@ixbet.run.
Ix bet never sells your personal data. However, in certain specific circumstances, information may be shared with trusted third parties.
Our Commitment: All third parties we work with are bound by our privacy standards and are not permitted to use your information for their own purposes.
Ix bet uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of certain ix bet services.
Ix bet employs industry-leading technical and organizational measures to keep your data secure.
In the event of a security breach, we will notify affected users within 72 hours in accordance with legal requirements.
Ix bet does not retain your data for longer than necessary. Retention periods vary depending on the type of information.
In certain cases, we may be required to retain specific information for a longer period due to legal obligations. Even so, that data will not be used for any unnecessary purpose.
As an ix bet user, you have the following rights regarding your personal data. To exercise any of these rights, email us at support@ixbet.run.
You can request to know what personal information we hold about you.
You can request corrections to any information that is inaccurate or incomplete.
Where there is no legal obligation to retain it, you can request that your data be deleted.
In certain circumstances, you can request that we limit how your information is used.
You can request a copy of your data in a standard, portable format.
You can opt out of promotional communications at any time.
We will generally respond within 30 days of receiving your request. For complex requests, this may be extended by a further 30 days, but you will be notified in advance.
Ix bet strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect any personal information from minors.
If you believe a minor has registered by mistake, or you become aware that we hold information about a minor, please notify us immediately at support@ixbet.run. We will promptly delete that account and all associated data.
Age verification is mandatory at registration. Signing up with a false date of birth Terms & Conditions Breach.
Ix bet may update this Privacy Policy at any time. For significant changes, notice will be provided via your registered email or through the platform. The "Last Updated" date at the top of the page always reflects the current version.
For any questions or concerns about this Privacy Policy, please reach us through the channels below.
You can typically expect a response within 48 hours of contacting our privacy team.
We protect your privacy on both fronts — technology and policy.
Every transaction and piece of personal data is protected with 256-bit SSL encryption — the same standard used by the banking industry.
Ix bet never sells your personal data or shares it with third parties for profit. Your data is used solely to serve you.
Regular audits are conducted by independent security experts. Any vulnerabilities are identified and resolved promptly.
You have full rights to view, update, or delete your personal data. Manage everything easily from your account settings.
No complex legal jargon — written in plain, clear English so you always know what data is used, why, and how.
We respond to all privacy-related inquiries within 48 hours. Reach our support team directly in Bengali.